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Services or Offerings?
[Specific Software(s) Title] Support (Placeholder)
  1. Services
  2. Devices and Software Support
  3. Software and Applications
Audio/Video (In Progress)
  1. Services
  2. IT Services and Support
  3. Media and AV
Canvas (In Progress)
  1. Services
  2. IT Services and Support
  3. Campus IT Services (Enterprise Applications)
Connect to a Printer (Placeholder)
  1. Services
  2. Devices and Software Support
  3. Printing and Scanning
Content Management (In Progress)
  1. Services
  2. IT Services and Support
  3. Website
Device Purchase Request (In Progress)
  1. Services
  2. Devices and Software Support
  3. Device Support
Email Support (Placeholder)
  1. Services
  2. Communication Tools
  3. Email and Calendar
General Inquiry/Other IT Help
  1. Services
  2. General Inquiries and Miscellaneous
If you are unsure where your IT issue fits, use this form to submit a general inquiry. Our team will direct your request to the appropriate department.
IoT Not Working (In Progress)
  1. Services
  2. Network and Connectivity
  3. Wi-Fi
  4. Residential Network
Knowledge Base (KB) Creation Request
  1. Services
  2. Knowledge Base (KB)
Request the creation of a new Knowledge Base (KB) article by submitting the required information through our service request form.
Knowledge Base (KB) Update Request
  1. Services
  2. Knowledge Base (KB)
Request an update to an existing Knowledge Base (KB) article by submitting the required information through our service request form.
Multi-Factor Authentication (MFA) Reset
  1. Services
  2. Accounts and Security
  3. Accounts and Access
This service page provides information about Multi-Factor Authentication (MFA) resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset Multi-Factor Authentication (MFA) over email. Users must call or visit the GBIT Service Desk for assistance.
Multimedia Equipment Request (Placeholder)
  1. Services
  2. IT Services and Support
  3. Media and AV
Network Jack Activation (In Progress)
  1. Services
  2. Network and Connectivity
  3. Wired Networks
Request activation of network jacks in offices and classrooms.
New Employee Account Setup
  1. Services
  2. Accounts and Security
  3. Accounts and Access
  4. Employee Onboarding / Offboarding
Request IT services for new employees, including network accounts, email addresses, and access to necessary systems.

Please fill out this form to continue the new hire onboarding process. This form should be completed by the new employee's supervisor.