Our Knowledge Base (KB) is an essential resource for providing accurate and up-to-date information. If you need a new KB article created, you can request it by following the steps outlined below.
Requesting the Creation of a New Knowledge Base (KB) Article
Instructions for Requesting a New KB Article
To request the creation of a new KB article, please follow these steps:
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Access the Request Form
Use the KB Article Creation Request Form to initiate your request.
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Provide Required Information
Ensure you fill out the form with the following details:
- Title of the new KB article
- Detailed description of the content to be included
- Any additional information or resources that support the creation
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Submit the Request
After completing the form, click on the submit button to send your request. Our team will review and process the creation as soon as possible.
NOTE: If your request is urgent, please contact us directly at (920) 465-2309 for immediate assistance.
FAQs and Additional Information
How long does it take to create a new KB article?
- The time required to create a new KB article depends on the complexity of the content and the current workload of our team. We strive to complete all requests within a reasonable time.
Who can request a new KB article?
- Both staff and students of the University of Wisconsin - Green Bay can request new KB articles.
What if I need multiple new articles?
- You can submit multiple forms for different articles or list all new articles needed in one request. Be as specific as possible to avoid any delays.