General Inquiry/Other IT Help

Description of Service:

If you can't find the specific IT request form you need, please use the Request Service button here to submit a general inquiry. Our team will help direct your request to the appropriate department.

Procedure:

Start a request for IT help by selecting the Request Service button. Fill out the form with as much detail as possible about your issue. Our team will review your request and ensure it is routed to the appropriate IT department for resolution.

Request Guidelines:

  • Provide detailed information about your issue to help us assist you more effectively.
  • Include any relevant error messages, screenshots, or steps to reproduce the problem if applicable.
  • If you have already attempted any troubleshooting steps, please include this information as well.

Available To:

This service is available to all students, faculty, staff, and community members seeking IT help related to the University of Wisconsin - Green Bay.

Other Questions:

For any additional questions or clarifications, please contact the GBIT Service Desk during our operating hours: GBIT Service Desk Information and Hours

 
Request General Help

Related Articles (1)

This article explains how to request services using the GBIT Self-Service Portal, including searching for services, using the General Inquiry form, submitting requests, and providing feedback.

Details

Service ID: 53
Created
Thu 5/30/24 9:38 AM
Modified
Thu 6/20/24 9:39 AM
Service Description
The Service Description field allows you to specify a custom synopsis for use when this service is being displayed in a list and the full body is not being shown. This field is the same as the Short Description.
If you are unsure where your IT issue fits, use this form to submit a general inquiry. Our team will direct your request to the appropriate department.
Service Visibility
Indicates the lowest level of visibility of the service based on the user's sign-in status.

Note: This does not change the actual visibility of the service.
External