KB Sections:
Contact Information
Phone number: (920) 465-2309
Submit a Ticket: GBIT Self-Service Portal
Meet the Team: GBIT Departments
NOTE: You can still contact our Service Desk after hours and leave a voicemail or send an email. The Service Desk will contact you as soon as possible.
Location
We are located in Instructional Services (IS) 1150, down the long hallway when entering the dining area by the Garden Café. We are also across the hall from campus police and down the hall from the General Access Computer (GAC) Lab.
Knowledge Base
Our Knowledge Base is filled with articles authored and maintained by our content writing team that answer your questions regarding technology at UWGB. This can be found at GBIT Service Desk KB.
Service Portal
Our TeamDynamix Service Portal is available at GBIT Service Portal. In the service catalog, users can request services directly. It is a very helpful resource for managing your IT needs.
Outages
In the case of an outage, we are doing our best to fix it quickly.
How to Report an Outage to the Service Desk:
Please head to this service request and follow the form instructions: Reporting an Outage
Operating Hours
Semester Hours: During the academic semester, the GBIT Service Desk operates as follows: These hours apply when classes are in session:
- Monday to Thursday: 7:45 AM - 6:30 PM
- Friday: 7:45 AM - 4:30 PM
- Saturday and Sunday: Closed
Break Hours: During winter, spring, and summer breaks, the GBIT Service Desk operates on a modified schedule: These hours apply during university breaks when classes are not in session:
- Monday to Friday: 7:45 AM - 4:30 PM
- Saturday and Sunday: Closed
Please be aware that our hours may change during specific holidays or special events. For the most up-to-date information, contact us directly.
