Knowledge Base

Categories (9)

Self Service and Guides

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Accounts and Security

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Teaching and Learning

Instructional technology, tools, and resources directly supporting teaching and learning.
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Communication Tools

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Device and Software Support

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IT Services and Support

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Network and Connectivity

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General Inquiries and Miscellaneous

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Troubleshooting

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Articles (2)

Okta Verify - Setup Guide

This document details how to set up Okta Verify, the new multi-factor authentication (MFA) program at UW-Green Bay. Okta Verify will replace both DUO and Microsoft Authenticator, offering a straightforward and user-friendly experience. This guide includes a step-by-step process and important notes for a seamless setup.

Password Resets

This article outlines the UWGB password requirements, student instructions to reset a password, and directions to the staff password reset instructions.