Password Resets

NOTE: We do not reset passwords over email for security reasons.

Service Details:

Steps to Reset Your Password:

To reset your password, please follow these guidelines:

For Students:

  1. Visit the Microsoft Password Reset Tool.
  2. Follow the on-screen instructions to reset your password.
  3. If you encounter any issues, call or visit the GBIT Service Desk.

For Staff:

  1. Refer to the steps outlined in this Knowledge Base article.
  2. If you encounter any issues, call or visit the GBIT Service Desk.

Other Questions:

Why can't passwords be reset via email?

  • For security reasons, email is not considered a secure method for handling password resets. Verifying identity over the phone or in person ensures the protection of user accounts.

If you have additional questions or need further assistance, please contact the GBIT Service Desk:

  • Location: IS 1150

  • Semester Hours: Mon-Thu: 7:45AM-6:30PM, Fri: 7:45AM-4:30PM 

  • Summer & Break Hours: Mon-Fri: 7:45AM-4:30PM 

  • Phone: (920) 465-2309
 

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Details

Service ID: 47
Created
Wed 5/29/24 8:50 AM
Modified
Thu 6/6/24 2:46 PM
Service Description
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This service page provides information about password resets for students and staff at the University of Wisconsin - Green Bay. For security reasons, we do not reset passwords over email. Users must call or visit the GBIT Service Desk for assistance.
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