- Knowledge Base
- Accounts and Security
- Accounts and Access
- Multi-Factor Authentication (MFA)
This document details how to set up Okta Verify, the new multi-factor authentication (MFA) program at UW-Green Bay. Okta Verify will replace both DUO and Microsoft Authenticator, offering a straightforward and user-friendly experience. This guide includes a step-by-step process and important notes for a seamless setup.
- Knowledge Base
- Device and Software Support
- Apple
- Apple Devices and Hardware
This document is for the GBIT Service Desk and includes troubleshooting steps for UWGB-owned Macs. It covers frequent Mac issues for staff and faculty who use MacBooks and iMacs.
- Knowledge Base
- Network and Connectivity
- Wifi and Network
- Virtual Personal Network (VPN)
This document details how to connect a personal macOS system to SafeConnect VPN.
- Knowledge Base
- Network and Connectivity
- Wifi and Network
- Virtual Personal Network (VPN)
This document details how to connect to the GlobalProtect VPN on a UWGB-owned Mac.