Requesting a Software Install on Individual Devices

KB Sections:

Request Guidelines

NOTE: Ensure that software is not available in the Software Center (Windows) or Self Service (Apple) before submitting a request.

Software Information

  • Provide the name of the software.
  • Specify where to obtain the software (if applicable).
  • Include a URL to the software’s website if available.

Device Information

  • Provide the GB# of the device where the software will be installed.
  • Indicate when the software is needed by.

Lab Installations

For lab installations, please use the appropriate form:

 

Approval Process

NOTE: We require as much notice as possible in case the approval process runs long.

  • All software requests will be directed to the INF team for approval if the software is not listed in the Approved/Unapproved software list.
  • Approved software will be installed by Desktop Admins, who can push software to individual devices as needed.

Other Questions

To check if a software is available in Software Center (Windows) or Self Service (Apple), follow the steps below:

Software Center (Windows)

  • Go to Start (Click the Windows button)
  • Type "Software Center"
  • Look for the software in the list

Self Service (Apple)

  • Press ⌘ + Spacebar
  • Type "Self Service"
  • Look for the software in the list

For further assistance or questions about software installations, please contact the GBIT Service Desk located at IS 1150.

 
Request a Software Install

Details

Service ID: 52
Created
Wed 5/29/24 11:43 AM
Modified
Thu 6/6/24 11:41 AM
Service Description
The Service Description field allows you to specify a custom synopsis for use when this service is being displayed in a list and the full body is not being shown. This field is the same as the Short Description.
Request a software install by providing details about the software, its source, and when it's needed. Ensure the software is approved before purchase or installation. Check the Software Center (Windows) or Self Service (Apple) for available software. For lab installations, specify the lab name and desired installation date.
Service Visibility
Indicates the lowest level of visibility of the service based on the user's sign-in status.

Note: This does not change the actual visibility of the service.
Internal - Signed in as Client