Quick Links for UWGB Staff

Password and Security

NOTE: For security reasons, password resets can only be assisted in person or over the phone.

Password Reset

• Quick Link: How to Change Your Password on Your Device (Faculty\Staff Only)
• Direct URL: https://uknowit.uwgb.edu/22632

Multi-Factor Authentication (Okta Verify)

• Quick Link: Okta Verify - Setup Guide
• Direct URL: https://uknowit.uwgb.edu/okta-verify-setup-guide

Network and Connectivity

WiFi Connection

• Quick Link: Connecting a Device to Wi-Fi
• Direct URL: https://uknowit.uwgb.edu/120844

Clearing Cache

• Quick Link: Clearing Browser Cache and Cookies: A Comprehensive Guide
• Direct URL: https://uknowit.uwgb.edu/clearing-cache

Open a Private Browsing Tab

• Quick Link: How to Open a Private Browsing Tab
• Direct URL: https://uknowit.uwgb.edu/private-browsing

Printing

Adding a Campus Printer on Windows

• Quick Link: Printing - How to Add a Network Printer in Windows 11
• Direct URL: https://uknowit.uwgb.edu/78473

Entering a Campus Printer Job Code on Windows

• Quick Link: Printing - Entering a User Code for a Ricoh Printer in Windows 11
• Direct URL: https://uknowit.uwgb.edu/73063

Adding a Campus Printer on Mac

• Quick Link: Printing - Adding a Network Printer to a Mac
• Direct URL: https://uknowit.uwgb.edu/22590

Entering a Campus Printer Job Code on Mac

• Quick Link: Mac - Entering a User Code for a Ricoh Printer and Hold Print
• Direct URL: https://uknowit.uwgb.edu/22592

Staff Resources and Software

Staff Resources (GBIT Website)

• Quick Link: Staff Resources-GBIT
• Direct URL: https://www.uwgb.edu/it/faculty-staff-resources/

Office 365 Download

• Quick Link: Office - Download Office 365 Applications
• Direct URL: https://uknowit.uwgb.edu/99319

OneDrive User Guide

• Quick Link: OneDrive - UWGB User Guide
• Direct URL: https://uknowit.uwgb.edu/91061

Course Management and Email

Access Canvas

• Quick Link: Access UWGB's Canvas 
• Direct URL: https://www.uwgb.edu/canvas/

Access Email

• Quick Link: Access Your UWGB Email
• Direct URL: https://www.uwgb.edu/email/

Access SIS

• Quick Link: Access the Student Information System (SIS)
• Direct URL: https://www.uwgb.edu/sis/

Contact GBIT Service Desk

Get Tech Help

• Quick Link: Contact the GBIT Service Desk
• Direct URL: https://www.uwgb.edu/it/get-tech-help/

Need More Help?

If you're encountering difficulties with any of the above links, have questions about the setup process, or need further assistance, the GBIT Service Desk is here to help. Our friendly and knowledgeable team is available at IS 1150, ready to assist. Please note, for your security, we can only assist with multi-factor authentication (MFA) and password issues in person or over the phone, not over email. You can reach us by phone at 920-465-2309 and email at gbit@uwgb.edu. Whether it's a simple question or a complex issue, we're here to ensure your experience with our IT services is smooth and secure. Don't hesitate to get in touch!